When I booked my inaugural flight on Bangkok Airways, it was clear this airline was different from the rest. With the moniker of “Asia’s Boutique Airline,” I felt that this was indeed the case; from their level of service to the quality of their flights to how much they focus on the little things—as well as what makes the bigger airlines tick—they outperform other airlines.
Bangkok Airways does not stand out for its price, as many budget airlines do; rather, its combination of superior service, authentic Thai hospitality, and premium perks at a higher price point makes for a well-rounded travel experience.
Simple Booking Process
There is nothing hard about booking tickets through the official website; here are some of the ways you can do it best:
- Easily select your origin and destination.
- Quickly view, compare, and select airfare options.
- Find your itinerary and check in online.
- Review travel blogs with helpful tips about your trip.
- And, there are no navigational headaches during your search.
Also, I can download and use the company’s mobile app to manage my bookings and check in on the road while traveling to the next flight or dealing with last-minute schedule changes.
Complimentary Boutique Lounges—A Place to Unwind Before Your Departure
One reason I became a fan of Bangkok Airways was its provision of complimentary boutique lounges for all passengers at select airports. These lounges offer passengers of all ticket types snacks, drinks, Wi-Fi, and comfortable seating before boarding, which I had not anticipated on a regional airline.
These lounges are a welcome addition when traveling on regional airlines to destinations such as Koh Samui, Phuket, or Chiang Mai, where excitement builds quickly, and boarding lines can form quickly.
Smart Travel Begins with Smart Flights
If I want to go to Thailand, this is no problem, as Bangkok Airways has flights to all of Thailand’s top cities, from Bangkok to Phuket and Koh Samui; flights to major regional airports/hubs like Siem Reap (Cambodia) and Luang Prabang (Laos); and connectivity through partner airlines all over Asia, supplying me with a flexible planning option for all-case multi-destination trips.
Ability to travel with ease
As a frequent traveller, I’ve discovered one of the best-kept secrets of Bangkok Airways: its partnerships with major airlines such as Qantas (for earning and redeeming Frequent Flyer points) are an incredible way for loyal travellers to make the most of their reward points. Bangkok Air also has Interline partners, making traveling to nearby countries as easy as pie!
The Onboard Experience & Hospitality
Personalised Service
Bangkok Airways makes passengers feel as if they are simply boarding a flight but, more importantly, embarking on a travel adventure. This begins with the friendly, attentive service staff who greet all customers upon boarding and offer complimentary snacks and drinks (in-flight catering). I have heard travelers praise this welcoming service.
Food and In-Flight Entertainment
Not that regional flights are typically long, but Bangkok Airways knows how to make them interesting and fun to be on. Travelers will be provided several meal options and a variety of in-flight entertainment options to help pass the time.
The Top Advantages That Motivate Me to Make More Bookings

Frequent Flyer Program—FlyerBonus
I enjoy flying with Bangkok Airways, and I’ve found their FlyerBonus frequent flyer program is a great way to earn points for future travel. Not only do you earn points every time you travel with them, but you can also redeem those points for
- Free flights
- Upgrades
- Hotel stays with their partner hotels (including luxury properties!)
- This allows you to view each flight as a step towards future travel, particularly since I fly so often.
- Convenient Options for Check-in
Bangkok Airways also provides customers with additional convenience with their:
- Online check-in
- Mobile check-in
- Self-service kiosks at the airport for check-in
Since I don’t have to wait in long lines to check in, I can spend less time waiting and more time enjoying my journey.
Things To Know Before You Make Your Reservations
- Book well in advance to secure a seat on your flight (e.g., on a common route from Phuket to Koh Samui), then finalize your booking after confirming all seat selections.
- Take advantage of airline loyalty programs when available (Qantas Points or FlyerBonus) to get more savings on airfares.
- Download the Bangkok Airways App now to receive real-time (live) updates on your flights and to manage your travel itinerary easily.
Conclusion: Should You Fly With Bangkok Airways?
Having flown numerous times, Bangkok Airways has proven to me to be a great airline option for passengers who value an easy, punctual, comfortable experience and on-time operations. Whether you are returning to Thailand for the second time or it’s your first trip through Southeast Asia, this airline has consistently delivered thoughtful, premium service over many years of personal travel. They consistently provide passengers with an easy ticket-buying system, comfortable airport lounge experiences, and on-time service. I recommend Bangkok Airways as one of my preferred airlines.
FAQs
1. Is flying with Bangkok Airways a good option for traveling throughout Thailand?
From my perspective, Bangkok Airways is one of the best airlines for domestic flights within Thailand. It offers superior service compared to most low-cost carriers and operates scheduled services to some of Thailand’s top tourist destinations, including Koh Samui, Phuket, and Chiang Mai.
2. How popular is Bangkok Airways as compared to other low-cost carriers?
Unlike their low-cost carrier counterparts, Bangkok Airways provides its customers with the added benefits of complimentary baggage (for most fare types), complimentary food and beverages on board, and access to some of Thailand’s most beautiful boutique airport lounges. These amenities add to the comfort and stress level of the overall travel experience.
3. Is there a frequent flyer program with Bangkok Airlines?
Bangkok Airlines has a frequent flyer program called Flyer Bonus that lets you earn and redeem points for flights, upgrades, and partner hotels (great for frequent flyers travelling in Southeast Asia).
4. Where does Bangkok Airlines fly?
Bangkok Airlines operates flights throughout Thailand and major destinations in Southeast Asia, such as Cambodia and Laos, and has both codeshare and interline agreements for connecting you to larger networks of flights in Asia and around the world.
5. Should I book flights with Bangkok Airlines directly?
I prefer to book my tickets directly on bangkokair.com because they offer their best price guarantee, make it easy to manage my booking, and allow me to check in online. Plus, if you book directly with Bangkok Airlines, they frequently have promotions that may not be available when booking through a travel agency.


















